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SMS Policy

SMS Compliance Information

Introduction

Eateam Inc. adheres to The Campaign Registry (TCR) guidelines to ensure responsible SMS communications. Compliance with these guidelines ensures user privacy protection and the integrity of our messaging practices.

Consent

  • Explicit Consent: Users must provide explicit consent to receive SMS messages. Consent is obtained via opt-in forms where users voluntarily agree to receive communications.
  • Opt-in Mechanism: Clear instructions on how users can opt-in are provided during registration, ensuring transparency.

Opt-out Information

  • Unsubscribe: Users can opt-out at any time by replying with “STOP” to any of our SMS messages. This action will remove them from the messaging list immediately.
  • Confirmation Message: A confirmation message will be sent to the user acknowledging their opt-out request.

Message Content

  • Content Guidelines: All SMS messages adhere to content policies, ensuring messages are relevant, respectful, and compliant with legal standards. Prohibited content includes spam, misleading information, and any form of harassment.
  • Message Frequency: Users will receive up to 4 SMS messages per month.

Message and Data Rates

  • Standard Rates: Inform users that standard message and data rates may apply as per their mobile carrier’s policies.
  • Cost Transparency: Encourage users to check with their mobile service provider for details regarding any applicable charges.

Contact Information

  • Support: For questions or support regarding our SMS services, users can contact us at [[email protected]].